Audi Steering: Electric Power Assist System

Audi is recalling about 8 vehicles over a problem with the steering. With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.

Campaign
16V648000
Manufacturer
Volkswagen Group of America, Inc.
Reported
8 September 2016
Vehicles
8
Built between
Nov 2015 – Nov 2015
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
1 November 2016
Repaired
88%
Unrepaired
1

Does this affect my vehicle?

This recall covers vehicles built between November 2015 and November 2015. If yours was built outside that window, it is not part of this recall.

  • 2017 Audi Q7Built November 2015 to November 2015

Repair progress

1 of 8 vehicles in this recall had still not been repaired as of Q1 2018.

88% repaired — 7 of 8 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.

What could happen

With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.

What gets fixed

Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016.

Timeline

  1. Vehicles builtNovember 2015 to November 2015
  2. Recall reported to NHTSA8 September 2016
  3. Owners notified1 November 2016
  4. Latest repair reportQ1 2018 — 88% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 September 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.

Official source

Manufacturer's recall number
48M5
Recalling manufacturer
Volkswagen Group of America, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand