- Vehicles
- 57
- Built between
- Mar 2016 – May 2016
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 7 November 2016
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between March 2016 and May 2016. If yours was built outside that window, it is not part of this recall.
- 2017 Mack Pinnacle (CHU)Built March 2016 to May 2016
- 2017 Mack Pinnacle (CXU)Built March 2016 to May 2016
What the defect is
Mack Trucks, Inc. (Mack) is recalling certain model year 2017 Pinnacle CHU and CXU trucks manufactured March 9, 2016, to May 19, 2016 and equipped with Goodyear G399A LHS 295/75R22.5 LRG tires. The tires on the affected vehicles may have cured improperly causing an incomplete adhesion, possibly resulting in a partial tread separation.
What could happen
Partial tread separation can increase the risk of a crash.
What gets fixed
Mack will notify owners, and Goodyear dealers will replace the affected tires, free of charge. The recall began on November 7, 2016.
Timeline
- Vehicles builtMarch 2016 to May 2016
- Recall reported to NHTSA6 October 2016
- Owners notified7 November 2016
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 October 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Mack customer service at 1-800-866-1177, or Goodyear customer service at 1-800-592-3267. Mack's number for this recall is SC0405.
Official source
- Manufacturer's recall number
- SC0405
- Recalling manufacturer
- Mack Trucks, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.