Grand Design Equipment: Labels

Grand Design is recalling about 480 vehicles over a problem with the equipment. If the operator loads the vehicle to the GAWR on the label, it can cause a loss of vehicle control, increasing the risk of a crash.

Campaign
16V717000
Manufacturer
Grand Design RV, LLC
Reported
7 October 2016
Vehicles
480
Built between
Nov 2014 – Sep 2016
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
28 October 2016
Repaired
55%
Unrepaired
217

Does this affect my vehicle?

This recall covers vehicles built between November 2014 and September 2016. If yours was built outside that window, it is not part of this recall.

  • 2015-2017 Grand Design ReflectionBuilt November 2014 to September 2016

Repair progress

217 of 480 vehicles in this recall had still not been repaired as of Q2 2018.

55% repaired — 263 of 480 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2017 Reflection recreational trailers, model 357BHS and 367BHS, manufactured November 12, 2014, to September 22, 2016. The affected vehicles have an incorrect Gross Axle Weight Rating (GAWR) on the Federal Certification Label, stating a GAWR of 7,000 lbs when the actual GAWR is 6,400 lbs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

What could happen

If the operator loads the vehicle to the GAWR on the label, it can cause a loss of vehicle control, increasing the risk of a crash.

What gets fixed

Grand Design will notify owners, and dealers will install a corrected Federal Certification Label, free of charge. Owners will also have the option to replace the Certification Label themselves, free of charge. The recall began on October 28, 2016.

Timeline

  1. Vehicles builtNovember 2014 to September 2016
  2. Recall reported to NHTSA7 October 2016
  3. Owners notified28 October 2016
  4. Latest repair reportQ2 2018 — 55% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 October 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910007.

Official source

Manufacturer's recall number
910007
Recalling manufacturer
Grand Design RV, LLC
Safety standard
FMVSS 567
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand