Frontline Seats

Frontline is recalling about 39 vehicles over a problem with the seats. In the event of a crash, the seat may move forward at a high rate of speed, increasing the risk of injury to the seat occupant.

Campaign
16V718000
Manufacturer
REV Ambulance Group Orlando, INC.
Reported
7 October 2016
Vehicles
39
Built between
Jan 2016 – Sep 2016
Models
9
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
20 November 2016
Repaired
51%
Unrepaired
15

Does this affect my vehicle?

This recall covers vehicles built between January 2016 and September 2016. If yours was built outside that window, it is not part of this recall.

  • 2016-2017 Frontline Type IBuilt January 2016 to September 2016
  • 2016-2017 Frontline Type IIIBuilt January 2016 to September 2016
  • 2016-2017 Marque Type IIIBuilt January 2016 to September 2016
  • 2016-2017 Mccoy Miller Type IBuilt January 2016 to September 2016
  • 2016-2017 Mccoy Miller Type IIIBuilt January 2016 to September 2016
  • 2016-2017 Road Rescue Type IBuilt January 2016 to September 2016
  • 2016-2017 Road Rescue Type IIIBuilt January 2016 to September 2016
  • 2016-2017 Wheeled Coach Type IBuilt January 2016 to September 2016
  • 2016-2017 Wheeled Coach Type IIIBuilt January 2016 to September 2016

Repair progress

15 of 39 vehicles in this recall had still not been repaired as of Q1 2018.

51% repaired — 20 of 39 reported

Owners not reachable
4

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

REV Ambulance Group Orlando, INC (REV) is recalling certain model year 2016-2017 Marque Type III, Road Rescue Type I, Road Rescue Type III, Wheeled Coach Type I, Wheeled Coach Type III, Frontline Type I, Frontline Type III, McCoy Miller Type I, and McCoy Miller Type III ambulances manufactured January 1, 2016, to September 30, 2016. Due to a problem with the seat tracks, the attendant seat(s) on the affected vehicles may unexpectedly move in a rapid deceleration event such as a crash.

What could happen

In the event of a crash, the seat may move forward at a high rate of speed, increasing the risk of injury to the seat occupant.

What gets fixed

REV will notify owners, and dealers will replace the seat tracks, free of charge. The recall began on November 20, 2016.

Timeline

  1. Vehicles builtJanuary 2016 to September 2016
  2. Recall reported to NHTSA7 October 2016
  3. Owners notified20 November 2016
  4. Latest repair reportQ1 2018 — 51% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 October 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact REV customer service at 1-800-628-8178.

Official source

Recalling manufacturer
REV Ambulance Group Orlando, INC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand