Volvo Suspension: Lower Ball Joint

Volvo is recalling about 4,177 vehicles over a problem with the suspension. If water and contaminants enter the ball joint, corrosion can occur and lead to accelerated wear, which over time can result in failure of the ball joint, possibly resulting in complete loss of steering, increasing the risk of a crash.

Campaign
16V735000
Manufacturer
Volvo Trucks North America
Reported
13 October 2016
Vehicles
4,177
Built between
Apr 2008 – Dec 2015
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
2 December 2016
Repaired
72%
Unrepaired
1,174

Does this affect my vehicle?

This recall covers vehicles built between April 2008 and December 2015. If yours was built outside that window, it is not part of this recall.

  • 2009-2016 Volvo VHDBuilt April 2008 to December 2015

Repair progress

1,174 of 4,177 vehicles in this recall had still not been repaired as of Q1 2018.

72% repaired — 3,003 of 4,177 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Volvo Trucks North America (Volvo) is recalling certain model year 2009-2016 VHD trucks manufactured from April 7, 2008, through December 9, 2015, equipped with USK non-greasable drag links. The ball joint seals may be compromised, which can allow water and other contaminants to enter the ball joints.

What could happen

If water and contaminants enter the ball joint, corrosion can occur and lead to accelerated wear, which over time can result in failure of the ball joint, possibly resulting in complete loss of steering, increasing the risk of a crash.

What gets fixed

Volvo will notify owners, and dealers will replace the drag links, free of charge. The recall began on December 2, 2016.

Timeline

  1. Vehicles builtApril 2008 to December 2015
  2. Recall reported to NHTSA13 October 2016
  3. Owners notified2 December 2016
  4. Latest repair reportQ1 2018 — 72% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 October 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1606.

Official source

Manufacturer's recall number
RVXX1606
Recalling manufacturer
Volvo Trucks North America
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand