Dodge Electrical System: Alternator/Generator/Regulator

Dodge is recalling about 74,811 vehicles over a problem with the electrical system. If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

Campaign
16V739000
Manufacturer
Chrysler (FCA US LLC)
Reported
13 October 2016
Vehicles
74,811
Built between
Jan 2007 – Jul 2013
Models
10
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
23 December 2016
Repaired
63%
Unrepaired
21,509

Does this affect my vehicle?

This recall covers vehicles built between January 2007 and July 2013. If yours was built outside that window, it is not part of this recall.

  • 2011-2014 Dodge Charger PoliceBuilt November 2010 to July 2013
  • 2010-2012 Dodge RAM 3500Built January 2007 to June 2013
  • 2011-2012 Dodge RAM 4500Built February 2010 to June 2013
  • 2011-2012 Dodge RAM 5500Built February 2010 to June 2013
  • 2013 Ram 2500Built October 2012 to June 2013
  • 2007-2009, 2013 Ram 3500Built January 2007 to June 2013
  • 2008-2009, 2013 Ram 4500Built June 2007 to June 2013
  • 2008-2009, 2013 Ram 5500Built June 2007 to June 2013
  • 2010 Ram redundant 4500Built June 2007 to February 2010
  • 2010 Ram redundant 5500Built June 2007 to February 2010

Repair progress

21,509 of 74,811 vehicles in this recall had still not been repaired as of Q2 2018.

63% repaired — 47,157 of 74,811 reported

Owners not reachable
2,035
Scrapped or exported
4,110

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.

What could happen

If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

What gets fixed

Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016.

Timeline

  1. Vehicles builtJanuary 2007 to July 2013
  2. Recall reported to NHTSA13 October 2016
  3. Owners notified23 December 2016
  4. Latest repair reportQ2 2018 — 63% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 October 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.

Official source

Manufacturer's recall number
S68
Recalling manufacturer
Chrysler (FCA US LLC)
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand