Hyundai Latches/Locks/Linkages: Latch

Hyundai is recalling about 41,264 vehicles over a problem with the latches/locks/linkages. If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

Campaign
16V843000
Manufacturer
Hyundai Motor America
Reported
21 November 2016
Vehicles
41,264
Built between
Feb 2006 – Jun 2008
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
9 January 2017
Repaired
28%
Unrepaired
28,388

Does this affect my vehicle?

This recall covers vehicles built between February 2006 and June 2008. If yours was built outside that window, it is not part of this recall.

  • 2007-2008 Hyundai EntourageBuilt February 2006 to June 2008

Repair progress

28,388 of 41,264 vehicles in this recall had still not been repaired as of Q2 2018.

28% repaired — 11,658 of 41,264 reported

Owners not reachable
1,218

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.

What could happen

If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

What gets fixed

Hyundai will notify all of the owners. For vehicles originally sold, or ever registered, in Alaska, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, Wisconsin, and the District of Columbia, dealers will replace the secondary latch. For vehicles in any other state, dealers will inspect and either lubricate or replace the secondary latch, as necessary, free of charge.

Timeline

  1. Vehicles builtFebruary 2006 to June 2008
  2. Recall reported to NHTSA21 November 2016
  3. Owners notified9 January 2017
  4. Latest repair reportQ2 2018 — 28% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 November 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Hyundai customer service at 1-800-633-5151. The recall began January 2017. Hyundai's number for this recall is 154.

Official source

Manufacturer's recall number
154
Recalling manufacturer
Hyundai Motor America
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand