- Vehicles
- 1,612
- Built between
- Jan 2010 – May 2016
- Models
- 10
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 19 January 2017
- Repaired
- 92%
- Unrepaired
- 125
Does this affect my vehicle?
This recall covers vehicles built between January 2010 and May 2016. If yours was built outside that window, it is not part of this recall.
- 2010-2014 Van Hool C2045Built January 2010 to December 2013
- 2010 Van Hool C3045Built February 2010 to February 2010
- 2016 Van Hool CX35Built July 2015 to December 2015
- 2014-2016 Van Hool CX45Built September 2013 to January 2016
- 2010-2013 Van Hool T2140Built June 2010 to March 2013
- 2010-2014 Van Hool T2145Built January 2010 to June 2013
- 2009-2016 Van Hool TD925Built February 2010 to November 2015
- 2015-2016 Van Hool TDX25Built December 2014 to November 2015
- 2015-2016 Van Hool TX40Built May 2014 to January 2016
- 2014-2016 Van Hool TX45Built September 2013 to May 2016
Repair progress
125 of 1,612 vehicles in this recall had still not been repaired as of Q2 2018.
92% repaired — 1,487 of 1,612 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.
What could happen
Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
What gets fixed
Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced as necessary. These repairs will be performed free of charge. The recall began on January 19, 2017.
Timeline
- Vehicles builtJanuary 2010 to May 2016
- Recall reported to NHTSA29 November 2016
- Owners notified19 January 2017
- Latest repair reportQ2 2018 — 92% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 29 November 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P855. Note: This recall expands recalls 14V-569 and 15V-331.
Official source
- Manufacturer's recall number
- P855
- Recalling manufacturer
- Van Hool N.V.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.