- Vehicles
- 25
- Built between
- Oct 2016 – Dec 2016
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 7 February 2017
- Repaired
- 96%
- Unrepaired
- 0
Does this affect my vehicle?
This recall covers vehicles built between October 2016 and December 2016. If yours was built outside that window, it is not part of this recall.
- 2017 Ram PromasterBuilt October 2016 to December 2016
Repair progress
The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2018.
96% repaired — 24 of 25 reported
- Owners not reachable
- 1
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Chrysler (FCA US LLC) is recalling certain model year 2017 RAM ProMaster vehicles manufactured October 1, 2016, to December 7, 2016. The seat mounted side air bag inflator initiator may fail to ignite during a crash.
What could happen
If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
What gets fixed
Chrysler will notify owners, and dealers will replace the seat mounted side air bags, free of charge. The recall began February 7, 2017.
Timeline
- Vehicles builtOctober 2016 to December 2016
- Recall reported to NHTSA16 December 2016
- Owners notified7 February 2017
- Latest repair reportQ2 2018 — 96% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 16 December 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S96.
Official source
- Manufacturer's recall number
- S96
- Recalling manufacturer
- Chrysler (FCA US LLC)
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.