Maserati Electrical System: Software

Maserati is recalling about 1,514 vehicles over a problem with the electrical system. If the transmission unexpectedly shifts to neutral, or the engine shuts down, there is an increased risk of a crash.

Campaign
16V936000
Manufacturer
Maserati North America, Inc.
Reported
28 December 2016
Vehicles
1,514
Built between
Jul 2016 – Dec 2016
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
6 January 2017
Repaired
81%
Unrepaired
292

Does this affect my vehicle?

This recall covers vehicles built between July 2016 and December 2016. If yours was built outside that window, it is not part of this recall.

  • 2017 Maserati Levante SBuilt July 2016 to December 2016

Repair progress

292 of 1,514 vehicles in this recall had still not been repaired as of Q2 2018.

81% repaired — 1,222 of 1,514 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Maserati North America, Inc. (Maserati) is recalling certain 2017 Levante vehicles. The engine software may cause the transmission to shift to neutral, or the engine to shut down, when the vehicle speed is approximately two miles per hour.

What could happen

If the transmission unexpectedly shifts to neutral, or the engine shuts down, there is an increased risk of a crash.

What gets fixed

Maserati will notify owners, and dealers will update the engine control software, free of charge. The recall began on January 6, 2017.

Timeline

  1. Vehicles builtJuly 2016 to December 2016
  2. Recall reported to NHTSA28 December 2016
  3. Owners notified6 January 2017
  4. Latest repair reportQ2 2018 — 81% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 December 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 338.

Official source

Manufacturer's recall number
338
Recalling manufacturer
Maserati North America, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand