Southwest Structure: Body

Southwest is recalling about 182 vehicles over a problem with the structure. If the generator section of the trailer detaches from the tow vehicle, it could be a road hazard, increasing the risk of a crash.

Campaign
16V952000
Manufacturer
Southwest Products
Reported
27 December 2016
Vehicles
182
Built between
Jan 2013 – Nov 2016
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
3 February 2017
Repaired
81%
Unrepaired
11

Does this affect my vehicle?

This recall covers vehicles built between January 2013 and November 2016. If yours was built outside that window, it is not part of this recall.

  • 2013-2016 Southwest QP25 GeneratorBuilt January 2013 to November 2016
  • 2013-2016 Southwest QP35 GeneratorBuilt January 2013 to November 2016
  • 2013-2016 Southwest QP45/50 GeneratorBuilt January 2013 to November 2016

Repair progress

11 of 182 vehicles in this recall had still not been repaired as of Q3 2018.

81% repaired — 147 of 182 reported

Owners not reachable
24

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Southwest Products (Southwest) is recalling certain model year 2013-2016 QP25, QP35, and QP45/50 trailer-mounted generator sets manufactured January 8, 2013, to November 30, 2016. The trailer tongue portion of the trailer may separate from the rest of the trailer body carrying the generator.

What could happen

If the generator section of the trailer detaches from the tow vehicle, it could be a road hazard, increasing the risk of a crash.

What gets fixed

Southwest will replace the trailer assembly free of charge. The recall began on February 3, 2017.

Timeline

  1. Vehicles builtJanuary 2013 to November 2016
  2. Recall reported to NHTSA27 December 2016
  3. Owners notified3 February 2017
  4. Latest repair reportQ3 2018 — 81% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 December 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Southwest customer service at 1-602-269-3581.

Official source

Recalling manufacturer
Southwest Products
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand