- Vehicles
- 5,947
- Built between
- Jul 2016 – Jan 2017
- Models
- 8
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 28 February 2017
- Repaired
- 86%
- Unrepaired
- 830
Does this affect my vehicle?
This recall covers vehicles built between July 2016 and January 2017. If yours was built outside that window, it is not part of this recall.
- 2017 Audi A4 AllroadBuilt July 2016 to October 2016
- 2017 Audi A6Built September 2016 to September 2016
- 2017 Audi A7Built September 2016 to September 2016
- 2018 Audi Q5Built November 2016 to January 2017
- 2017 Audi Q7Built July 2016 to September 2016
- 2016 Volkswagen E-GolfBuilt July 2016 to August 2016
- 2017 Volkswagen GolfBuilt July 2016 to July 2016
- 2017 Volkswagen TiguanBuilt September 2016 to November 2016
Repair progress
830 of 5,947 vehicles in this recall had still not been repaired as of Q2 2018.
86% repaired — 5,101 of 5,947 reported
- Owners not reachable
- 16
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
What could happen
In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
What gets fixed
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017.
Timeline
- Vehicles builtJuly 2016 to January 2017
- Recall reported to NHTSA29 December 2016
- Owners notified28 February 2017
- Latest repair reportQ2 2018 — 86% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 29 December 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
Official source
- Manufacturer's recall number
- VW: 69P4; Audi 69P2
- Recalling manufacturer
- Volkswagen Group of America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.