ZOX Equipment: Helmets

Zox is recalling about 990 vehicles over a problem with the equipment. In the event of a crash where the rider hits the helmet twice in the same spot, the helmet may not adequately protect the wearer, increasing the risk of injury.

Campaign
17E016000
Manufacturer
Strategic Sports, Ltd.
Reported
13 March 2017
Vehicles
990
Built between
Feb 2013 – Mar 2013
Models
1
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
3 April 2017
Repaired
13%
Unrepaired
855

Does this affect my vehicle?

This recall covers vehicles built between February 2013 and March 2013. If yours was built outside that window, it is not part of this recall.

  • ZOX Nano HelmetBuilt February 2013 to March 2013

Repair progress

855 of 990 vehicles in this recall had still not been repaired as of Q3 2018.

13% repaired — 124 of 990 reported

Scrapped or exported
11

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Strategic Sports, Ltd. (Strategic Sports) is recalling certain Zox Nano Helmets sizes XL through XXXXXL, with manufacture dates of February 2013 and March 2013. The helmet size and the date of manufacturer are printed on a sewn-in black fabric label, inside the helmet. These helmets may not adequately protect the wearer in the event of a secondary head impact during a motorcycle crash. As such, these helmets fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 218, “Motorcycle Helmets."

What could happen

In the event of a crash where the rider hits the helmet twice in the same spot, the helmet may not adequately protect the wearer, increasing the risk of injury.

What gets fixed

Strategic Sports will notify owners and refund the purchase price of the helmets.

Timeline

  1. Vehicles builtFebruary 2013 to March 2013
  2. Recall reported to NHTSA13 March 2017
  3. Owners notified3 April 2017
  4. Latest repair reportQ3 2018 — 13% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 March 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Strategic Sports at helmet.recall.info@gmail.com.

Official source

Recalling manufacturer
Strategic Sports, Ltd.
Safety standard
FMVSS 218
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand