Sprague Visibility: Windshield Wiper/Washer

Sprague is recalling about 1,179 vehicles over a problem with the visibility. A loss of wiper function can reduce the driver's visibility, increasing the risk of a crash.

Campaign
17E025000
Manufacturer
Sprague Devices
Reported
10 May 2017
Vehicles
1,179
Built between
Apr 2016 – Jun 2016
Models
1
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
Not yet
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between April 2016 and June 2016. If yours was built outside that window, it is not part of this recall.

  • Sprague Heavy-Duty BUS PantographBuilt April 2016 to June 2016

What the defect is

Sprague Devices (Sprague) is recalling certain Heavy-Duty Bus Pantograph Wiper Arms. The mounting casting that attaches the wiper arms to the wiper motor may crack, possibly causing the arms to bend or detach.

What could happen

A loss of wiper function can reduce the driver's visibility, increasing the risk of a crash.

What gets fixed

Sprague will notify the purchasers, and the affected vehicle manufacturers will replace the wiper arms with an improved design, free of charge. The manufacturer has not yet provided a notification schedule.

Timeline

  1. Vehicles builtApril 2016 to June 2016
  2. Recall reported to NHTSA10 May 2017

No owner-notification date has been published yet. Manufacturers normally write to registered owners within 60 days of reporting a recall.

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 May 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Sprague at 1-219-872-7295. Sprague's number for the recall is 17V-156, SR17-09 .

Official source

Manufacturer's recall number
17V-156, SR17-09
Recalling manufacturer
Sprague Devices
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

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