Carli Suspension Suspension

Carli Suspension is recalling about 2,355 vehicles over a problem with the suspension. If the joint were to break, the detached track bar would cause a loss of steering, increasing the risk of a crash.

Campaign
17E040000
Manufacturer
Carli Suspension
Reported
28 July 2017
Vehicles
2,355
Built between
Apr 2015 – Oct 2017
Models
1
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
14 August 2017
Repaired
10%
Unrepaired
1,982

Does this affect my vehicle?

This recall covers vehicles built between April 2015 and October 2017. If yours was built outside that window, it is not part of this recall.

  • Carli Suspension Johnny JointBuilt April 2015 to October 2017

Repair progress

1,982 of 2,355 vehicles in this recall had still not been repaired as of Q4 2018.

10% repaired — 230 of 2,355 reported

Scrapped or exported
143

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Carli Suspension is recalling adjustable track bars, part numbers CS-DPRB03 and CS-DPRB14. These track bars were sold for use on 2013-> Ram 3500 4X4, 2014-> Ram 2500 4X4, 2003-2013 Ram 2500 Diesel and Hemi and 2003-2012 Ram 3500 diesel trucks. The track bars have a Johnny Joint rod end that may break, resulting in the track bar detaching from the axle.

What could happen

If the joint were to break, the detached track bar would cause a loss of steering, increasing the risk of a crash.

What gets fixed

Carli Suspension will notify owners, and will provide a heim joint to replace the Johnny Joint, free of charge. The recall began on August 14, 2017.

Timeline

  1. Vehicles builtApril 2015 to October 2017
  2. Recall reported to NHTSA28 July 2017
  3. Owners notified14 August 2017
  4. Latest repair reportQ4 2018 — 10% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 July 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Carli Suspension customer service at 1-888-992-2754 or info@CarliSuspension.com.

Official source

Recalling manufacturer
Carli Suspension
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

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