Sharper Image Equipment

Sharper Image is recalling about 1,340 vehicles over a problem with the equipment. If the jump starter catches fire, it can increase the risk of injury.

Campaign
17E047000
Manufacturer
Sharper Image
Reported
23 August 2017
Vehicles
1,340
Built between
Nov 2016 – Aug 2017
Models
1
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
18 August 2017
Repaired
52%
Unrepaired
530

Does this affect my vehicle?

This recall covers vehicles built between November 2016 and August 2017. If yours was built outside that window, it is not part of this recall.

  • Sharper Image CAR Jump StarterBuilt November 2016 to August 2017

Repair progress

530 of 1,340 vehicles in this recall had still not been repaired as of Q4 2018.

52% repaired — 694 of 1,340 reported

Scrapped or exported
116

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Sharper Image is recalling certain Emergency Car Jump Starters, part number 204966, with three different outputs (12V, 16V, and 19V). These car jump starters may catch fire when they are plugged in.

What could happen

If the jump starter catches fire, it can increase the risk of injury.

What gets fixed

Sharper Image has notified the known purchasers offering a full refund, free of charge. The recall began on August 21, 2017.

Timeline

  1. Vehicles builtNovember 2016 to August 2017
  2. Recall reported to NHTSA23 August 2017
  3. Owners notified18 August 2017
  4. Latest repair reportQ4 2018 — 52% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 23 August 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Sharper Image customer service at 1-248-741-5100.

Official source

Recalling manufacturer
Sharper Image
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

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