HALE Equipment

Hale is recalling about 2,431 vehicles over a problem with the equipment. A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.

Campaign
17E056000
Manufacturer
Hale Products Inc
Reported
2 October 2017
Vehicles
2,431
Built between
Jan 2014 – Jun 2017
Models
1
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
20 November 2017
Repaired
11%
Unrepaired
2,172

Does this affect my vehicle?

This recall covers vehicles built between January 2014 and June 2017. If yours was built outside that window, it is not part of this recall.

  • HALE Valve Retaining RingBuilt January 2014 to June 2017

Repair progress

2,172 of 2,431 vehicles in this recall had still not been repaired as of Q1 2019.

11% repaired — 259 of 2,431 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Hale Products Inc. (Hale) is recalling certain retaining rings, part number 077-0750-21-0, that secure the pressure relief valve in the water pumps used for fire fighting. These rings may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the available water pressure.

What could happen

A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.

What gets fixed

Hale will notify the affected purchasers, and dealers will install a remedy kit, free of charge. The recall began on November 20, 2017.

Timeline

  1. Vehicles builtJanuary 2014 to June 2017
  2. Recall reported to NHTSA2 October 2017
  3. Owners notified20 November 2017
  4. Latest repair reportQ1 2019 — 11% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 October 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Hale customer service at 1-800-533-3569. Hale's number for this recall is SB-149.

Official source

Manufacturer's recall number
SB-149
Recalling manufacturer
Hale Products Inc
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand