- Vehicles
- 342,867
- Built between
- Apr 2011 – Dec 2016
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 3 March 2017
- Repaired
- 92%
- Unrepaired
- 28,222
Does this affect my vehicle?
This recall covers vehicles built between April 2011 and December 2016. If yours was built outside that window, it is not part of this recall.
- 2013-2016 Audi A4 AllroadBuilt February 2012 to December 2015
- 2013-2017 Audi A5Built March 2012 to December 2016
- 2012-2015 Audi A6Built April 2011 to December 2014
- 2013-2017 Audi Q5Built July 2013 to December 2016
Repair progress
28,222 of 342,867 vehicles in this recall had still not been repaired as of Q2 2018.
92% repaired — 314,329 of 342,867 reported
- Owners not reachable
- 299
- Scrapped or exported
- 17
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
What could happen
If the coolant pump overheats, it can increase the risk of a fire.
What gets fixed
Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017.
Timeline
- Vehicles builtApril 2011 to December 2016
- Recall reported to NHTSA3 January 2017
- Owners notified3 March 2017
- Latest repair reportQ2 2018 — 92% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 3 January 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Official source
- Manufacturer's recall number
- 19M1
- Recalling manufacturer
- Volkswagen Group of America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.