Heartland Equipment: Labels

Heartland is recalling about 124 vehicles over a problem with the equipment. If the label has incorrect tire pressure or size information, the operator may improperly inflate the tires or possibly over load the vehicle, increasing the risk of a crash.

Campaign
17V008000
Manufacturer
Heartland Recreational Vehicles, LLC
Reported
9 January 2017
Vehicles
124
Built between
Aug 2016 – Dec 2016
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
25 January 2017
Repaired
46%
Unrepaired
62

Does this affect my vehicle?

This recall covers vehicles built between August 2016 and December 2016. If yours was built outside that window, it is not part of this recall.

  • 2017 Heartland MallardBuilt August 2016 to December 2016

Repair progress

62 of 124 vehicles in this recall had still not been repaired as of Q2 2018.

46% repaired — 57 of 124 reported

Owners not reachable
5

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Mallard recreational trailers. The certification label on these vehicles may have incorrect tire size and/or tire pressure information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

What could happen

If the label has incorrect tire pressure or size information, the operator may improperly inflate the tires or possibly over load the vehicle, increasing the risk of a crash.

What gets fixed

Heartland has notified owners, and dealers will replace the certification label with a corrected label, free of charge. The recall began on January 25, 2017.

Timeline

  1. Vehicles builtAugust 2016 to December 2016
  2. Recall reported to NHTSA9 January 2017
  3. Owners notified25 January 2017
  4. Latest repair reportQ2 2018 — 46% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 January 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.31.

Official source

Manufacturer's recall number
99.01.31
Recalling manufacturer
Heartland Recreational Vehicles, LLC
Safety standard
FMVSS 567
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand