Freightliner Electrical System: Software

Freightliner is recalling about 769 vehicles over a problem with the electrical system. Unresponsive instrument clusters and/or turn signals can increase the risk of a crash.

Campaign
17V043000
Manufacturer
Daimler Trucks North America LLC
Reported
19 January 2017
Vehicles
769
Built between
Mar 2015 – Aug 2016
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
8 May 2017
Repaired
44%
Unrepaired
429

Does this affect my vehicle?

This recall covers vehicles built between March 2015 and August 2016. If yours was built outside that window, it is not part of this recall.

  • 2016-2017 Freightliner 108SDBuilt March 2015 to August 2016
  • 2016-2017 Freightliner 114SDBuilt March 2015 to August 2016
  • 2016-2017 Freightliner Business Class M2Built March 2015 to August 2016

Repair progress

429 of 769 vehicles in this recall had still not been repaired as of Q3 2018.

44% repaired — 340 of 769 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2017 Freightliner Business Class M2, 108SD, and 114SD trucks. The affected trucks have been modified to be equipped with both left hand and right hand instrument clusters. Due to incompatibilities between the displays, the instrument clusters and/or turn signals may become unresponsive.

What could happen

Unresponsive instrument clusters and/or turn signals can increase the risk of a crash.

What gets fixed

DTNA will notify owners, and dealers will replace the left instrument cluster with a cluster compatible with the right display, free of charge. The recall began on May 8, 2017.

Timeline

  1. Vehicles builtMarch 2015 to August 2016
  2. Recall reported to NHTSA19 January 2017
  3. Owners notified8 May 2017
  4. Latest repair reportQ3 2018 — 44% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 January 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL731.

Official source

Manufacturer's recall number
FL731
Recalling manufacturer
Daimler Trucks North America LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand