- Vehicles
- 1,396
- Built between
- May 2010 – Jun 2016
- Models
- 7
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 21 February 2017
- Repaired
- 58%
- Unrepaired
- 582
Does this affect my vehicle?
This recall covers vehicles built between May 2010 and June 2016. If yours was built outside that window, it is not part of this recall.
- 2010-2014 Van Hool C2045Built May 2010 to December 2013
- 2014-2016 Van Hool CX45Built September 2013 to October 2015
- 2010-2013 Van Hool T2140Built June 2010 to March 2013
- 2010-2014 Van Hool T2145Built May 2010 to June 2013
- 2011-2015 Van Hool TD925Built December 2010 to September 2014
- 2014-2015 Van Hool TX40Built January 2014 to May 2014
- 2014-2017 Van Hool TX45Built September 2013 to June 2016
Repair progress
582 of 1,396 vehicles in this recall had still not been repaired as of Q2 2018.
58% repaired — 814 of 1,396 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Van Hool N.V. (Van Hool) is recalling certain 2010-2014 C2045 and T2145 motorcoaches, 2014-2015 TX40 motorcoaches, 2014-2017 TX45 motorcoaches, 2011-2015 TD925 motorcoaches, 2014-2016 CX45 motorcoaches and 2010-2013 T2140 motorcoaches. When the vehicle is started in low temperatures, the steering wheel may be difficult to turn.
What could happen
Reduced steering ability can increase the risk of a crash.
What gets fixed
Van Hool will notify owners, and dealers will replace the steering box, free of charge. The recall began on February 21, 2017.
Timeline
- Vehicles builtMay 2010 to June 2016
- Recall reported to NHTSA31 January 2017
- Owners notified21 February 2017
- Latest repair reportQ2 2018 — 58% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 31 January 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P826.
Official source
- Manufacturer's recall number
- P826
- Recalling manufacturer
- Van Hool N.V.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.