Prevost Steering: Idler and Attachment

Prevost is recalling about 103 vehicles over a problem with the steering. If the steering arm lever fails, causing a loss of steering, it can increase the risk of a crash.

Campaign
17V102000
Manufacturer
Prevost Cars, Inc.
Reported
15 February 2017
Vehicles
103
Built between
Jun 2016 – Nov 2016
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
20 March 2017
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between June 2016 and November 2016. If yours was built outside that window, it is not part of this recall.

  • 2017 Prevost H3-45Built June 2016 to November 2016
  • 2017 Prevost X3-45Built June 2016 to November 2016

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q1 2018.

100% repaired — 71 of 71 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Prevost Cars, Inc. (Prevost) is recalling certain 2017 H3-45 and X3-45 motor coaches. These vehicles have steering arm levers that were incorrectly forged, possibly resulting in the steering arm levers cracking and failing.

What could happen

If the steering arm lever fails, causing a loss of steering, it can increase the risk of a crash.

What gets fixed

Prevost will notify owners, and dealers will replace the steering arm lever, free of charge. The recall began on March 20, 2017.

Timeline

  1. Vehicles builtJune 2016 to November 2016
  2. Recall reported to NHTSA15 February 2017
  3. Owners notified20 March 2017
  4. Latest repair reportQ1 2018 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 15 February 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Prevost customer service at 1-877-773-8678. Prevost's number for this recall is SR17-05.

Official source

Manufacturer's recall number
SR17-05
Recalling manufacturer
Prevost Cars, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand