American Coach Equipment: Recreational Vehicle/Trailer

American Coach is recalling about 693 vehicles over a problem with the equipment. An unstable step tread can increase the risk of an injury.

Campaign
17V139000
Manufacturer
REV Recreation Group
Reported
3 March 2017
Vehicles
693
Built between
Jan 2014 – Apr 2017
Models
8
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
21 April 2017
Repaired
59%
Unrepaired
259

Does this affect my vehicle?

This recall covers vehicles built between January 2014 and April 2017. If yours was built outside that window, it is not part of this recall.

  • 2016 American Coach American AllegianceBuilt November 2014 to November 2015
  • 2016-2017 American Coach American DreamBuilt November 2015 to March 2017
  • 2015-2017 American Coach American EagleBuilt February 2014 to March 2017
  • 2015-2016 American Coach American HeritageBuilt February 2014 to October 2015
  • 2015-2017 American Coach American RevolutionBuilt January 2014 to March 2017
  • 2015-2016 American Coach American TraditionBuilt January 2014 to October 2015
  • 2017 Holiday Rambler DiplomatBuilt February 2016 to April 2017
  • 2017 Holiday Rambler ScepterBuilt March 2016 to February 2017

Repair progress

259 of 693 vehicles in this recall had still not been repaired as of Q3 2018.

59% repaired — 411 of 693 reported

Owners not reachable
3
Scrapped or exported
20

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

REV Recreation Group (REV) is recalling certain 2015-2016 American Coach American Heritage and American Tradition motorhomes, 2015-2017 American Coach American Revolution and American Coach American Eagle motorhomes, 2016 American Coach American Allegiance motorhomes, 2016-2017 American Coach American Dream motorhomes and 2017 Holiday Rambler Diplomat and Holiday Rambler Scepter motorhomes. The support for the interior steps may have been inadequately secured, possibly resulting in the solid-surface step tread being unstable.

What could happen

An unstable step tread can increase the risk of an injury.

What gets fixed

REV will notify owners, and dealers will install new screws to properly secure the support for the interior steps, free of charge. The recall began on April 21, 2017.

Timeline

  1. Vehicles builtJanuary 2014 to April 2017
  2. Recall reported to NHTSA3 March 2017
  3. Owners notified21 April 2017
  4. Latest repair reportQ3 2018 — 59% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 3 March 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact REV customer service at 1-800-509-3417. REV's number for the recall is 170228REV.

Official source

Manufacturer's recall number
170228REV
Recalling manufacturer
REV Recreation Group
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand