- Vehicles
- 97,000
- Built between
- Jul 2010 – Apr 2016
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 19 April 2017
- Repaired
- 64%
- Unrepaired
- 34,824
Does this affect my vehicle?
This recall covers vehicles built between July 2010 and April 2016. If yours was built outside that window, it is not part of this recall.
- 2011-2016 Isuzu NPRBuilt September 2010 to April 2016
- 2011-2017 Isuzu NPR HDBuilt July 2010 to April 2016
- 2015-2017 Isuzu NPR XDBuilt August 2014 to April 2016
- 2011-2017 Isuzu NQRBuilt July 2010 to April 2016
- 2011-2017 Isuzu NRRBuilt July 2010 to April 2016
- 2012-2016 Isuzu ReachBuilt July 2011 to April 2016
Repair progress
34,824 of 97,000 vehicles in this recall had still not been repaired as of Q3 2018.
64% repaired — 62,176 of 97,000 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.
What could happen
The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.
What gets fixed
Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017.
Timeline
- Vehicles builtJuly 2010 to April 2016
- Recall reported to NHTSA21 March 2017
- Owners notified19 April 2017
- Latest repair reportQ3 2018 — 64% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 March 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Isuzu customer service at 1-866-441-9638.
Official source
- Recalling manufacturer
- Isuzu Technical Center of America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.