Ford Latches/Locks/Linkages: Latch

Ford is recalling about 191,432 vehicles over a problem with the latches/locks/linkages. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Campaign
17V210000
Manufacturer
Ford Motor Company
Reported
27 March 2017
Vehicles
191,432
Built between
Jun 2013 – Oct 2013
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
1 May 2017
Repaired
62%
Unrepaired
67,503

Does this affect my vehicle?

This recall covers vehicles built between June 2013 and October 2013. If yours was built outside that window, it is not part of this recall.

  • 2014 Ford FiestaBuilt June 2013 to October 2013
  • 2013-2014 Ford FusionBuilt June 2013 to October 2013
  • 2013-2014 Lincoln MKZBuilt June 2013 to October 2013

Repair progress

67,503 of 191,432 vehicles in this recall had still not been repaired as of Q3 2018.

62% repaired — 119,594 of 191,432 reported

Owners not reachable
4,067
Scrapped or exported
268

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

What could happen

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

What gets fixed

Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017.

Timeline

  1. Vehicles builtJune 2013 to October 2013
  2. Recall reported to NHTSA27 March 2017
  3. Owners notified1 May 2017
  4. Latest repair reportQ3 2018 — 62% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 March 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

Official source

Manufacturer's recall number
15S16
Recalling manufacturer
Ford Motor Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand