Chevrolet Steering: Electric Power Assist System

Chevrolet is recalling about 823 vehicles over a problem with the steering. A greater steering effort would be needed to control the vehicle if power steering assist is lost, especially at lower speeds, increasing the risk of a crash.

Campaign
17V265000
Manufacturer
General Motors LLC
Reported
20 April 2017
Vehicles
823
Built between
Jun 2013 – Jul 2016
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
15 May 2017
Repaired
89%
Unrepaired
91

Does this affect my vehicle?

This recall covers vehicles built between June 2013 and July 2016. If yours was built outside that window, it is not part of this recall.

  • 2014-2016 Chevrolet Caprice Police PursuitBuilt June 2013 to July 2016

Repair progress

91 of 823 vehicles in this recall had still not been repaired as of Q3 2018.

89% repaired — 732 of 823 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet Caprice Police Pursuit vehicles (PPV), previously remedied under recall 16V-160. The connector between the electric power steering module and the torque sensor may fail, possibly resulting in a loss of electric power steering assist.

What could happen

A greater steering effort would be needed to control the vehicle if power steering assist is lost, especially at lower speeds, increasing the risk of a crash.

What gets fixed

GM will notify owners, and dealers will inspect the steering gear assembly, replacing it as necessary, free of charge. The recall began May 15, 2017.

Timeline

  1. Vehicles builtJune 2013 to July 2016
  2. Recall reported to NHTSA20 April 2017
  3. Owners notified15 May 2017
  4. Latest repair reportQ3 2018 — 89% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 20 April 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Chevrolet customer service at 1-800-222-1020.

Official source

Manufacturer's recall number
17167
Recalling manufacturer
General Motors LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand