Prevost Visibility: Windshield Wiper/Washer

Prevost is recalling about 123 vehicles over a problem with the visibility. A loss of wiper function can reduce the driver's visibility, increasing the risk of a crash.

Campaign
17V296000
Manufacturer
Prevost Cars, Inc.
Reported
2 May 2017
Vehicles
123
Built between
Apr 2016 – Jan 2017
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
22 May 2017
Repaired
99%
Unrepaired
1

Does this affect my vehicle?

This recall covers vehicles built between April 2016 and January 2017. If yours was built outside that window, it is not part of this recall.

  • 2016-2017 Prevost H3-45Built April 2016 to January 2017

Repair progress

1 of 123 vehicles in this recall had still not been repaired as of Q3 2019.

99% repaired — 122 of 123 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Prevost Cars, Inc. (Prevost) is recalling certain 2016-2017 H3-45 motor coaches. The affected vehicles have wiper arms that can crack where they mount to the wiper motor causing the wiper arms to bend or detach from the vehicle.

What could happen

A loss of wiper function can reduce the driver's visibility, increasing the risk of a crash.

What gets fixed

Prevost will notify owners, and dealers will inspect the vehicles and replace the windshield wiper mounts, as necessary, free of charge. The recall began on May 22, 2017.

Timeline

  1. Vehicles builtApril 2016 to January 2017
  2. Recall reported to NHTSA2 May 2017
  3. Owners notified22 May 2017
  4. Latest repair reportQ3 2019 — 99% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 May 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-09.

Official source

Manufacturer's recall number
SR17-09
Recalling manufacturer
Prevost Cars, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand