- Vehicles
- 407
- Built between
- Dec 2013 – Mar 2017
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 30 June 2017
- Repaired
- 96%
- Unrepaired
- 16
Does this affect my vehicle?
This recall covers vehicles built between December 2013 and March 2017. If yours was built outside that window, it is not part of this recall.
- 2014-2017 Prevost H3-45Built December 2013 to March 2017
- 2014-2017 Prevost H3-45 VIPBuilt December 2013 to March 2017
- 2014-2017 Prevost X3-45Built December 2013 to March 2017
- 2014-2016 Prevost X3-45 VIPBuilt December 2013 to March 2017
- 2014-2017 Prevost X3-45 VIP EntertainerBuilt December 2013 to March 2017
Repair progress
16 of 407 vehicles in this recall had still not been repaired as of Q4 2019.
96% repaired — 391 of 407 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Prevost Cars, Inc. (Prevost) is recalling certain 2014-2017 H3-45, H3-45 VIP, X3-45, X3-45 VIP, and X3-45 VIP Entertainer motor coaches equipped with 10,000lb-capacity trailer hitch receivers. The trailer hitch mounting fasteners may loosen.
What could happen
If the fasteners loosen, the trailer hitch may deform or detach from the vehicle, increasing the risk of a crash.
What gets fixed
Prevost will notify owners, and dealers will replace the trailer hitch mounting hardware, free of charge. The recall began on June 30, 2017.
Timeline
- Vehicles builtDecember 2013 to March 2017
- Recall reported to NHTSA2 May 2017
- Owners notified30 June 2017
- Latest repair reportQ4 2019 — 96% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 May 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-11.
Official source
- Manufacturer's recall number
- SR17-11
- Recalling manufacturer
- Prevost Cars, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.