Hyundai Latches/Locks/Linkages: Latch

Hyundai is recalling about 437,400 vehicles over a problem with the latches/locks/linkages. If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

Campaign
17V358000
Manufacturer
Hyundai Motor America
Reported
5 June 2017
Vehicles
437,400
Built between
Jul 2012 – Jul 2016
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
4 August 2017
Repaired
79%
Unrepaired
58,421

Does this affect my vehicle?

This recall covers vehicles built between July 2012 and July 2016. If yours was built outside that window, it is not part of this recall.

  • 2013-2017 Hyundai Santa FEBuilt July 2012 to July 2016
  • 2013-2017 Hyundai Santa FE SportBuilt July 2012 to July 2016

Repair progress

58,421 of 437,400 vehicles in this recall had still not been repaired as of Q4 2018.

79% repaired — 344,071 of 437,400 reported

Owners not reachable
23,525
Scrapped or exported
11,383

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.

What could happen

If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

What gets fixed

Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017.

Timeline

  1. Vehicles builtJuly 2012 to July 2016
  2. Recall reported to NHTSA5 June 2017
  3. Owners notified4 August 2017
  4. Latest repair reportQ4 2018 — 79% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 5 June 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owner's may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.

Official source

Manufacturer's recall number
163
Recalling manufacturer
Hyundai Motor America
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand