Aston Martin Electrical System: Software

Aston Martin is recalling about 315 vehicles over a problem with the electrical system. If the transmission shifts into neutral or does not operate as intended, there is an increased the risk of a crash.

Campaign
17V389000
Manufacturer
Aston Martin Lagonda of North America
Reported
21 June 2017
Vehicles
315
Built between
Nov 2010 – Aug 2012
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
18 August 2017
Repaired
64%
Unrepaired
108

Does this affect my vehicle?

This recall covers vehicles built between November 2010 and August 2012. If yours was built outside that window, it is not part of this recall.

  • 2011-2012 Aston Martin V8 VantageBuilt November 2010 to August 2012

Repair progress

108 of 315 vehicles in this recall had still not been repaired as of Q4 2018.

64% repaired — 201 of 315 reported

Owners not reachable
6

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Aston Martin The Americas (Aston Martin) is recalling certain 2011-2012 V8 Vantage vehicles. The affected vehicles received updated transmission and engine control software which may conflict with the pre-existing clutch settings and may cause the transmission to shift to neutral, or enable clutch protection mode which give abrupt gear shifts.

What could happen

If the transmission shifts into neutral or does not operate as intended, there is an increased the risk of a crash.

What gets fixed

Aston Martin will notify owners, and dealers will reinstall clutch system software, free of charge. The recall began August 18, 2017.

Timeline

  1. Vehicles builtNovember 2010 to August 2012
  2. Recall reported to NHTSA21 June 2017
  3. Owners notified18 August 2017
  4. Latest repair reportQ4 2018 — 64% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 June 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Aston Martin customer service at 1-949-379-3100. Aston Martin's number for this recall is RA-07-0022.

Official source

Manufacturer's recall number
RA-07-0022
Recalling manufacturer
Aston Martin Lagonda of North America
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand