- Vehicles
- 557
- Built between
- Aug 2015 – Jul 2017
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 28 August 2017
- Repaired
- 100%
- Unrepaired
- 0
Does this affect my vehicle?
This recall covers vehicles built between August 2015 and July 2017. If yours was built outside that window, it is not part of this recall.
- 2017-2018 Forest River CrossfitBuilt January 2017 to June 2017
- 2017 Forest River RockportBuilt July 2017 to July 2017
- 2017 Glaval CommuteBuilt January 2017 to June 2017
- 2016-2017 Starcraft Candidate IIBuilt March 2016 to June 2017
- 2016-2017 Starcraft Prodigy BUSBuilt June 2016 to July 2017
- 2015-2017 Starcraft StarliteBuilt August 2015 to June 2017
Repair progress
The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q3 2017.
100% repaired — 557 of 557 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Forest River, Inc. (Forest River) is recalling certain 2017 Glaval Commute; 2017-2018 Crossfit; 2016-2017 Starcraft Candidate II and Prodigy Bus; 2015-2017 Starcraft Starlite recreational transit buses; and one 2017 Rockport work truck. These vehicles were built on Ford Transit chassis. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.
What could happen
If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash.
What gets fixed
Forest River will notify owners, and as an interim repair, Ford dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. These repairs will be made free of charge. The recall began on August 28, 2017.
Timeline
- Vehicles builtAugust 2015 to July 2017
- Recall reported to NHTSA6 July 2017
- Owners notified28 August 2017
- Latest repair reportQ3 2017 — 100% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 July 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ford customer service at 1-800-392-3673 or Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 5.35.225-0461.
Official source
- Manufacturer's recall number
- 5.35.225-0461
- Recalling manufacturer
- Forest River, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.