- Vehicles
- 12,989
- Built between
- Oct 2016 – Apr 2017
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 22 August 2017
- Repaired
- 100%
- Unrepaired
- 7
Does this affect my vehicle?
This recall covers vehicles built between October 2016 and April 2017. If yours was built outside that window, it is not part of this recall.
- 2017 Jeep CompassBuilt October 2016 to April 2017
Repair progress
7 of 12,989 vehicles in this recall had still not been repaired as of Q4 2018.
100% repaired — 12,968 of 12,989 reported
- Scrapped or exported
- 14
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles. The affected vehicles have User's Guides that contain incorrect information regarding the jump start procedure, specifically, the polarity of the battery terminals are reversed in the battery terminal graphic.
What could happen
If a customer follows the User's Guide, they may hook up the battery jumper cables incorrectly, increasing their risk of injury.
What gets fixed
Chrysler will notify owners and will replace the User's Guides with a corrected version, free of charge. The recall began August 22, 2017.
Timeline
- Vehicles builtOctober 2016 to April 2017
- Recall reported to NHTSA7 July 2017
- Owners notified22 August 2017
- Latest repair reportQ4 2018 — 100% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 July 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T46.
Official source
- Manufacturer's recall number
- T46
- Recalling manufacturer
- Chrysler (FCA US LLC)
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.