Keystone Equipment: Slide-in Camper

Keystone is recalling about 137 vehicles over a problem with the equipment. If the bolt contacts the front tire, the tire may suddenly fail, increasing the risk of a crash.

Campaign
17V444000
Manufacturer
Keystone RV Company
Reported
14 July 2017
Vehicles
137
Built between
Mar 2016 – May 2017
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
27 July 2017
Repaired
59%
Unrepaired
36

Does this affect my vehicle?

This recall covers vehicles built between March 2016 and May 2017. If yours was built outside that window, it is not part of this recall.

  • 2016-2018 Keystone AvalancheBuilt March 2016 to May 2017

Repair progress

36 of 137 vehicles in this recall had still not been repaired as of Q4 2018.

59% repaired — 81 of 137 reported

Owners not reachable
3
Scrapped or exported
17

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Keystone RV Company (Keystone) is recalling certain 2016-2018 Keystone Avalanche recreational trailers, model 370RD. The affected vehicles have an adjustment bolt for the kitchen slide-out that could contact the front tire.

What could happen

If the bolt contacts the front tire, the tire may suddenly fail, increasing the risk of a crash.

What gets fixed

Keystone has notified owners, and dealers will replace the adjustment bolt with a shorter one, free of charge. The recall began on July 27, 2017.

Timeline

  1. Vehicles builtMarch 2016 to May 2017
  2. Recall reported to NHTSA14 July 2017
  3. Owners notified27 July 2017
  4. Latest repair reportQ4 2018 — 59% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 July 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-293.

Official source

Manufacturer's recall number
17-293
Recalling manufacturer
Keystone RV Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand