- Vehicles
- 32
- Built between
- Dec 2004 – May 2017
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 20 December 2017
- Repaired
- 28%
- Unrepaired
- 23
Does this affect my vehicle?
This recall covers vehicles built between December 2004 and May 2017. If yours was built outside that window, it is not part of this recall.
- 2005-2018 Thomas Built Buses SAF-T-Liner C2Built December 2004 to May 2017
Repair progress
23 of 32 vehicles in this recall had still not been repaired as of Q3 2019.
28% repaired — 9 of 32 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Daimler Trucks North America LLC (DTNA) is recalling certain 2005-2018 Thomas Built Buses Saf-T-Liner C2 transit buses. In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair.
What could happen
In the event of a crash, an unsecured wheelchair may increase the risk of injury.
What gets fixed
DTNA will notify owners, and dealers will add additional fasteners to the wheelchair pocket track to reinforce the anchorage, free of charge. An interim letter was mailed on September 13, 2017. The recall began on December 20, 2017.
Timeline
- Vehicles builtDecember 2004 to May 2017
- Recall reported to NHTSA17 July 2017
- Owners notified20 December 2017
- Latest repair reportQ3 2019 — 28% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 July 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-743.
Official source
- Manufacturer's recall number
- FL-743
- Recalling manufacturer
- Daimler Trucks North America LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.