- Vehicles
- 65
- Built between
- Jul 2016 – Jul 2017
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 1 August 2017
- Repaired
- 26%
- Unrepaired
- 48
Does this affect my vehicle?
This recall covers vehicles built between July 2016 and July 2017. If yours was built outside that window, it is not part of this recall.
- 2016-2017 Pierce Arrow XTBuilt July 2016 to July 2017
- 2016-2017 Pierce EnforcerBuilt July 2016 to July 2017
- 2016-2017 Pierce ImpelBuilt July 2016 to July 2017
- 2016-2017 Pierce QuantumBuilt July 2016 to July 2017
- 2016-2017 Pierce VelocityBuilt July 2016 to July 2017
Repair progress
48 of 65 vehicles in this recall had still not been repaired as of Q4 2018.
26% repaired — 17 of 65 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Pierce Manufacturing (Pierce) is recalling certain 2016-2017 Arrow XT, Enforcer, Impel, Quantum, and Velocity fire trucks equipped with Hale Pump Interlock Module Kits. The Hale interlock pressure switch can fail after prolonged exposure to extreme cold temperatures, preventing the fire truck water pump from operating.
What could happen
If the fire truck cannot pump water during a fire emergency, there would be an increased risk of injury.
What gets fixed
Pierce will notify owners, and Hale Products dealers will replace the interlock modules, free of charge. The recall began on March 24, 2017.
Timeline
- Vehicles builtJuly 2016 to July 2017
- Recall reported to NHTSA18 July 2017
- Owners notified1 August 2017
- Latest repair reportQ4 2018 — 26% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 July 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Hale customer service at 1-800-533-3569 or Pierce customer service at 1-414-832-3000. Pierce's number for this recall is 74B281.
Official source
- Manufacturer's recall number
- 74B281
- Recalling manufacturer
- Pierce Manufacturing
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.