Audi Engine and Engine Cooling: Engine

Audi is recalling about 8,383 vehicles over a problem with the engine and engine cooling. An engine stall can increase the risk of a crash.

Campaign
17V508000
Manufacturer
Volkswagen Group of America, Inc.
Reported
16 August 2017
Vehicles
8,383
Built between
Sep 2016 – Aug 2017
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
19 September 2017
Repaired
97%
Unrepaired
274

Does this affect my vehicle?

This recall covers vehicles built between September 2016 and August 2017. If yours was built outside that window, it is not part of this recall.

  • 2017-2018 Audi A3 CabrioletBuilt September 2016 to August 2017

Repair progress

274 of 8,383 vehicles in this recall had still not been repaired as of Q4 2018.

97% repaired — 8,097 of 8,383 reported

Owners not reachable
12

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A3 Cabriolet and A3 Sedan vehicles. The Engine Control Unit (ECU) software may misinterpret the flywheel rotation on engine start-up as a "knocking" condition, and the adjusted air/fuel mixture may result in an engine stall.

What could happen

An engine stall can increase the risk of a crash.

What gets fixed

Audi will notify owners, and dealers will reprogram the ECU software, free of charge. The recall began September 19, 2017.

Timeline

  1. Vehicles builtSeptember 2016 to August 2017
  2. Recall reported to NHTSA16 August 2017
  3. Owners notified19 September 2017
  4. Latest repair reportQ4 2018 — 97% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 16 August 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24DF.

Official source

Manufacturer's recall number
24DF
Recalling manufacturer
Volkswagen Group of America, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand