Heartland Equipment: LPG Systems

Heartland is recalling about 101 vehicles over a problem with the equipment. A propane leak can increase the risk of a fire.

Campaign
17V511000
Manufacturer
Heartland Recreational Vehicles, LLC
Reported
18 August 2017
Vehicles
101
Built between
May 2017 – Jun 2017
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
23 August 2017
Repaired
45%
Unrepaired
53

Does this affect my vehicle?

This recall covers vehicles built between May 2017 and June 2017. If yours was built outside that window, it is not part of this recall.

  • 2018 Heartland PioneerBuilt May 2017 to June 2017

Repair progress

53 of 101 vehicles in this recall had still not been repaired as of Q4 2018.

45% repaired — 45 of 101 reported

Owners not reachable
3

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2018 Pioneer recreational trailers, models RD210, BH270 and BH250. The liquid propane (LP) hose may not have been properly secured to the frame near the tire and, as a result, the tire may rub through the LP hose causing a leak.

What could happen

A propane leak can increase the risk of a fire.

What gets fixed

Heartland will notify owners, and dealers will properly secure the LP hose against the frame with a D-style hose clamp, free of charge. The recall began on August 23, 2017.

Timeline

  1. Vehicles builtMay 2017 to June 2017
  2. Recall reported to NHTSA18 August 2017
  3. Owners notified23 August 2017
  4. Latest repair reportQ4 2018 — 45% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 August 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Heartland customer service at 1-877-262-8032 or by email at warranty@heartlandrvs.com. Heartland's number for this recall is 99.01.34.

Official source

Manufacturer's recall number
99.01.34
Recalling manufacturer
Heartland Recreational Vehicles, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand