Ram Engine and Engine Cooling: Diesel

Ram is recalling about 443,874 vehicles over a problem with the engine and engine cooling. The leaking water pump can increase the risk of an engine compartment fire.

Campaign
17V562000
Manufacturer
Chrysler (FCA US LLC)
Reported
12 September 2017
Vehicles
443,874
Built between
Oct 2012 – Feb 2017
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
26 February 2018
Repaired
80%
Unrepaired
75,855

Does this affect my vehicle?

This recall covers vehicles built between October 2012 and February 2017. If yours was built outside that window, it is not part of this recall.

  • 2013-2017 Ram 2500Built October 2012 to February 2017
  • 2013-2017 Ram 3500Built October 2012 to February 2017
  • 2013-2017 Ram 4500Built October 2012 to February 2017
  • 2013-2017 Ram 5500Built October 2012 to February 2017

Repair progress

75,855 of 443,874 vehicles in this recall had still not been repaired as of Q4 2019.

80% repaired — 355,950 of 443,874 reported

Owners not reachable
7,063
Scrapped or exported
5,006

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

What could happen

The leaking water pump can increase the risk of an engine compartment fire.

What gets fixed

Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018.

Timeline

  1. Vehicles builtOctober 2012 to February 2017
  2. Recall reported to NHTSA12 September 2017
  3. Owners notified26 February 2018
  4. Latest repair reportQ4 2019 — 80% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 September 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

Official source

Manufacturer's recall number
T51
Recalling manufacturer
Chrysler (FCA US LLC)
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand