- Vehicles
- 56
- Built between
- Apr 2015 – Apr 2016
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 30 November 2017
- Repaired
- 25%
- Unrepaired
- 39
Does this affect my vehicle?
This recall covers vehicles built between April 2015 and April 2016. If yours was built outside that window, it is not part of this recall.
- 2015-2016 Pierce Arrow XTBuilt April 2015 to April 2016
- 2015-2016 Pierce EnforcerBuilt April 2015 to April 2016
- 2015-2016 Pierce ImpelBuilt April 2015 to April 2016
- 2015-2016 Pierce QuantumBuilt April 2015 to April 2016
- 2015-2016 Pierce SaberBuilt April 2015 to April 2016
- 2015-2016 Pierce VelocityBuilt April 2015 to April 2016
Repair progress
39 of 56 vehicles in this recall had still not been repaired as of Q4 2019.
25% repaired — 14 of 56 reported
- Scrapped or exported
- 3
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
What could happen
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
What gets fixed
Pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on November 30, 2017.
Timeline
- Vehicles builtApril 2015 to April 2016
- Recall reported to NHTSA14 September 2017
- Owners notified30 November 2017
- Latest repair reportQ4 2019 — 25% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 September 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Pierce customer service at 1-414-832-3000.
Official source
- Recalling manufacturer
- Pierce Manufacturing
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.