Western Star Electrical System: Cables

Western Star is recalling about 32 vehicles over a problem with the electrical system. Battery cable contact with the axle yoke may cause the cable to chafe and short, increasing the risk of a fire.

Campaign
17V588000
Manufacturer
Daimler Trucks North America LLC
Reported
21 September 2017
Vehicles
32
Built between
Dec 2012 – Jul 2017
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
16 November 2017
Repaired
81%
Unrepaired
6

Does this affect my vehicle?

This recall covers vehicles built between December 2012 and July 2017. If yours was built outside that window, it is not part of this recall.

  • 2013-2018 Western Star 4700Built December 2012 to July 2017

Repair progress

6 of 32 vehicles in this recall had still not been repaired as of Q3 2019.

81% repaired — 26 of 32 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Daimler Trucks North America LLC (DTNA) is recalling certain 2013-2018 Western Star 4700 trucks. The battery cable may contact the all wheel drive axle yoke.

What could happen

Battery cable contact with the axle yoke may cause the cable to chafe and short, increasing the risk of a fire.

What gets fixed

DTNA will notify owners, and dealers will inspect the battery cables, repairing them as needed, free of charge. The recall began on November 16, 2017.

Timeline

  1. Vehicles builtDecember 2012 to July 2017
  2. Recall reported to NHTSA21 September 2017
  3. Owners notified16 November 2017
  4. Latest repair reportQ3 2019 — 81% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 September 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-746.

Official source

Manufacturer's recall number
FL-746
Recalling manufacturer
Daimler Trucks North America LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand