Kenworth Steering

Kenworth is recalling about 17,737 vehicles over a problem with the steering. If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.

Campaign
17V593000
Manufacturer
PACCAR Incorporated
Reported
22 September 2017
Vehicles
17,737
Built between
Feb 2015 – Jul 2015
Models
27
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
13 November 2017
Repaired
63%
Unrepaired
5,457

Does this affect my vehicle?

This recall covers vehicles built between February 2015 and July 2015. If yours was built outside that window, it is not part of this recall.

  • 2016 Kenworth K170Built February 2015 to July 2015
  • 2016 Kenworth T170Built February 2015 to July 2015
  • 2016 Kenworth T270Built February 2015 to July 2015
  • 2016 Kenworth T370Built February 2015 to July 2015
  • 2016 Kenworth T440Built February 2015 to July 2015
  • 2016 Kenworth T470Built February 2015 to July 2015
  • 2016 Kenworth T660Built February 2015 to July 2015
  • 2016 Kenworth T680Built February 2015 to July 2015
  • 2016 Kenworth T800Built February 2015 to July 2015
  • 2016 Kenworth T880Built February 2015 to July 2015
  • 2016 Kenworth W900Built February 2015 to July 2015
  • 2016 Peterbilt 220Built February 2015 to June 2015
  • 2016 Peterbilt 320Built February 2015 to June 2015
  • 2016 Peterbilt 325Built February 2015 to June 2015
  • 2016 Peterbilt 330Built February 2015 to June 2015
  • 2016 Peterbilt 337Built February 2015 to June 2015
  • 2016 Peterbilt 348Built February 2015 to June 2015
  • 2016 Peterbilt 365Built February 2015 to June 2015
  • 2016 Peterbilt 367Built February 2015 to June 2015
  • 2016 Peterbilt 382Built February 2015 to June 2015
  • 2016 Peterbilt 384Built February 2015 to June 2015
  • 2016 Peterbilt 386Built February 2015 to June 2015
  • 2016 Peterbilt 389Built February 2015 to June 2015
  • 2016 Peterbilt 389GBuilt February 2015 to June 2015
  • 2016 Peterbilt 567Built February 2015 to June 2015
  • 2016 Peterbilt 579Built February 2015 to June 2015
  • 2016 Peterbilt 587Built February 2015 to June 2015

Repair progress

5,457 of 17,737 vehicles in this recall had still not been repaired as of Q1 2019.

63% repaired — 11,099 of 17,737 reported

Owners not reachable
1,181

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

PACCAR Incorporated (PACCAR) is recalling certain 2016 Peterbilt 220, 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 389, 389G, 567, 579 and 587 trucks and Kenworth K170, T170, T270, T370, T440, T470,T660, T680, T800, T880, and W900 trucks equipped with certain Spicer D or E series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.

What could happen

If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.

What gets fixed

PACCAR will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on November 13, 2017.

Timeline

  1. Vehicles builtFebruary 2015 to July 2015
  2. Recall reported to NHTSA22 September 2017
  3. Owners notified13 November 2017
  4. Latest repair reportQ1 2019 — 63% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 September 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Peterbilt customer service at 1-940-591-4000 or Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is P817-C.

Official source

Manufacturer's recall number
P817-C
Recalling manufacturer
PACCAR Incorporated
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand