Hino Engine and Engine Cooling: Diesel

Hino is recalling about 3,224 vehicles over a problem with the engine and engine cooling. Excessive wear of the cylinders can result in engine failure, increasing the risk of a crash.

Campaign
17V607000
Manufacturer
Hino Motors Sales U.S.A., Inc.
Reported
28 September 2017
Vehicles
3,224
Built between
Feb 2010 – Jan 2011
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
19 March 2018
Repaired
70%
Unrepaired
970

Does this affect my vehicle?

This recall covers vehicles built between February 2010 and January 2011. If yours was built outside that window, it is not part of this recall.

  • 2011-2012 Hino NE8JBuilt February 2010 to January 2011
  • 2011-2012 Hino NJ8JBuilt February 2010 to January 2011
  • 2011-2012 Hino NV8JBuilt February 2010 to January 2011

Repair progress

970 of 3,224 vehicles in this recall had still not been repaired as of Q4 2020.

70% repaired — 2,254 of 3,224 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain 2011-2012 NE8J, NJ8J, and NV8J trucks. The engines have a wrist pin bushings in the connecting rods that may shift and cause excessive cylinder wear.

What could happen

Excessive wear of the cylinders can result in engine failure, increasing the risk of a crash.

What gets fixed

Hino will notify owners, and dealers will inspect and, as necessary, replace the connecting rods. Interim notices informing owners of the safety risk were mailed November 27, 2017. The recall began on March 19, 2018.

Timeline

  1. Vehicles builtFebruary 2010 to January 2011
  2. Recall reported to NHTSA28 September 2017
  3. Owners notified19 March 2018
  4. Latest repair reportQ4 2020 — 70% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 September 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Hino customer service at 1-248-699-9300. Hino's number for this recall is AA860.

Official source

Manufacturer's recall number
AA860
Recalling manufacturer
Hino Motors Sales U.S.A., Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand