Ford Power Train: Column Shift

Ford is recalling about 11,783 vehicles over a problem with the power train. The disconnected linkage may cause the vehicle to not move forward or backward as selected by the driver with the shift lever.

Campaign
17V671000
Manufacturer
Ford Motor Company
Reported
24 October 2017
Vehicles
11,783
Built between
Aug 2016 – Aug 2017
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
8 December 2017
Repaired
80%
Unrepaired
2,291

Does this affect my vehicle?

This recall covers vehicles built between August 2016 and August 2017. If yours was built outside that window, it is not part of this recall.

  • 2017 Ford F-150Built August 2016 to August 2017

Repair progress

2,291 of 11,783 vehicles in this recall had still not been repaired as of Q1 2019.

80% repaired — 9,408 of 11,783 reported

Owners not reachable
83
Scrapped or exported
1

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Ford Motor Company (Ford) is recalling certain 2017 F-150 vehicles equipped with ten-speed transmissions. The pin that attaches the transmission shift linkage to the transmission may come out, preventing the transmission from responding to movement of the shift lever.

What could happen

The disconnected linkage may cause the vehicle to not move forward or backward as selected by the driver with the shift lever. Additionally, despite selecting 'Park', if the parking brake is not applied, the vehicle may roll. Either scenario increases the risk of a crash.

What gets fixed

Ford will notify owners, and dealers will replace the roll pin with an updated part, free of charge. The recall is expected to begin December 2017.

Timeline

  1. Vehicles builtAugust 2016 to August 2017
  2. Recall reported to NHTSA24 October 2017
  3. Owners notified8 December 2017
  4. Latest repair reportQ1 2019 — 80% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 24 October 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S36.

Official source

Manufacturer's recall number
17S36
Recalling manufacturer
Ford Motor Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand