Jaguar Electrical System: Instrument Cluster/Panel

Jaguar is recalling about 7,036 vehicles over a problem with the electrical system. A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.

Campaign
17V678000
Manufacturer
Jaguar Land Rover North America, LLC
Reported
26 October 2017
Vehicles
7,036
Built between
Sep 2016 – Aug 2017
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
15 December 2017
Repaired
95%
Unrepaired
380

Does this affect my vehicle?

This recall covers vehicles built between September 2016 and August 2017. If yours was built outside that window, it is not part of this recall.

  • 2017-2018 Jaguar F-PaceBuilt September 2016 to August 2017
  • 2018 Jaguar XEBuilt March 2017 to August 2017
  • 2017-2018 Jaguar XFBuilt September 2016 to August 2017
  • 2016-2017 Jaguar XJBuilt September 2016 to August 2017

Repair progress

380 of 7,036 vehicles in this recall had still not been repaired as of Q1 2019.

95% repaired — 6,656 of 7,036 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.

What could happen

A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.

What gets fixed

Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017.

Timeline

  1. Vehicles builtSeptember 2016 to August 2017
  2. Recall reported to NHTSA26 October 2017
  3. Owners notified15 December 2017
  4. Latest repair reportQ1 2019 — 95% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 26 October 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.

Official source

Manufacturer's recall number
H056
Recalling manufacturer
Jaguar Land Rover North America, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand