Heartland Service Brakes, Electric

Heartland is recalling about 1,085 vehicles over a problem with the service brakes, electric. A severed brake wire would reduce braking capability, increasing the risk of a crash.

Campaign
17V689000
Manufacturer
Heartland Recreational Vehicles, LLC
Reported
1 November 2017
Vehicles
1,085
Built between
Jul 2017 – Sep 2017
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
14 November 2017
Repaired
29%
Unrepaired
773

Does this affect my vehicle?

This recall covers vehicles built between July 2017 and September 2017. If yours was built outside that window, it is not part of this recall.

  • 2018 Heartland ProwlerBuilt July 2017 to September 2017
  • 2018 Heartland Trail RunnerBuilt July 2017 to September 2017

Repair progress

773 of 1,085 vehicles in this recall had still not been repaired as of Q3 2019.

29% repaired — 312 of 1,085 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2018 Prowler and Trail Runner recreational trailers. The wires for the electric brakes may get caught in the spring hangers during axle movement, possibly resulting in the wires being severed.

What could happen

A severed brake wire would reduce braking capability, increasing the risk of a crash.

What gets fixed

Heartland has notified owners, and dealers will clamp the wires out of the area of the spring hanger and shackle, free of charge. The recall began on November 14, 2017.

Timeline

  1. Vehicles builtJuly 2017 to September 2017
  2. Recall reported to NHTSA1 November 2017
  3. Owners notified14 November 2017
  4. Latest repair reportQ3 2019 — 29% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 November 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.36.

Official source

Manufacturer's recall number
99.01.36
Recalling manufacturer
Heartland Recreational Vehicles, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand