Toyota Structure: Hood

Toyota is recalling about 431 vehicles over a problem with the structure. If the Billet Grille Overlay detaches while driving, it can become a road hazard, increasing the risk of a crash.

Campaign
17V763000
Manufacturer
Southeast Toyota Distributors, LLC
Reported
29 November 2017
Vehicles
431
Built between
Dec 2014 – Oct 2017
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
17 January 2018
Repaired
92%
Unrepaired
33

Does this affect my vehicle?

This recall covers vehicles built between December 2014 and October 2017. If yours was built outside that window, it is not part of this recall.

  • 2015-2018 Toyota 4RUNNERBuilt December 2014 to October 2017

Repair progress

33 of 431 vehicles in this recall had still not been repaired as of Q4 2019.

92% repaired — 398 of 431 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Southeast Toyota Distributors, LLC (SET) is recalling certain 2015-2018 Toyota 4Runner vehicles equipped with an accessory Billet Grille Overlay installed by SET or provided by SET and installed by SET dealers. The U-nut that secures the overlay grille may fracture, allowing the Billet Grille Overlay to detach from the vehicle.

What could happen

If the Billet Grille Overlay detaches while driving, it can become a road hazard, increasing the risk of a crash.

What gets fixed

SET will notify owners, and dealers will replace the securing U-nuts with upgraded hardware, free of charge. The recall is expected to begin January 26, 2018.

Timeline

  1. Vehicles builtDecember 2014 to October 2017
  2. Recall reported to NHTSA29 November 2017
  3. Owners notified17 January 2018
  4. Latest repair reportQ4 2019 — 92% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 29 November 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET17C.

Official source

Manufacturer's recall number
SET17C
Recalling manufacturer
Southeast Toyota Distributors, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand