- Vehicles
- 48,693
- Built between
- Jan 2011 – Sep 2013
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 5 February 2018
- Repaired
- 84%
- Unrepaired
- 7,623
Does this affect my vehicle?
This recall covers vehicles built between January 2011 and September 2013. If yours was built outside that window, it is not part of this recall.
- 2012-2014 Audi A6Built March 2011 to September 2013
- 2012-2014 Audi A7Built January 2011 to September 2013
Repair progress
7,623 of 48,693 vehicles in this recall had still not been repaired as of Q2 2019.
84% repaired — 41,067 of 48,693 reported
- Owners not reachable
- 3
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.
What could happen
A fuel leak in the presence of an ignition source, increases the risk of a fire.
What gets fixed
Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began February 5, 2018.
Timeline
- Vehicles builtJanuary 2011 to September 2013
- Recall reported to NHTSA6 December 2017
- Owners notified5 February 2018
- Latest repair reportQ2 2019 — 84% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 December 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.
Official source
- Manufacturer's recall number
- 20AR
- Recalling manufacturer
- Volkswagen Group of America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.