- Vehicles
- 3,969
- Built between
- Jan 2017 – Aug 2017
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 29 December 2017
- Repaired
- 81%
- Unrepaired
- 772
Does this affect my vehicle?
This recall covers vehicles built between January 2017 and August 2017. If yours was built outside that window, it is not part of this recall.
- 2017-2018 Grand Design ImagineBuilt January 2017 to August 2017
- 2017-2018 Grand Design ReflectionBuilt January 2017 to August 2017
Repair progress
772 of 3,969 vehicles in this recall had still not been repaired as of Q1 2019.
81% repaired — 3,197 of 3,969 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
What could happen
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
What gets fixed
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017.
Timeline
- Vehicles builtJanuary 2017 to August 2017
- Recall reported to NHTSA8 December 2017
- Owners notified29 December 2017
- Latest repair reportQ1 2019 — 81% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 December 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
Official source
- Manufacturer's recall number
- 900012
- Recalling manufacturer
- Grand Design RV, LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.