- Vehicles
- 2,447
- Built between
- Apr 2018 – May 2018
- Models
- 1
- Recall type
- Equipment
- Initiated by
- Manufacturer
- Owners notified
- 17 July 2018
- Repaired
- 93%
- Unrepaired
- 165
Does this affect my vehicle?
This recall covers vehicles built between April 2018 and May 2018. If yours was built outside that window, it is not part of this recall.
- Ventline LP Bottle StrapBuilt April 2018 to May 2018
Repair progress
165 of 2,447 vehicles in this recall had still not been repaired as of Q1 2020.
93% repaired — 2,282 of 2,447 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Dexter Ventline and Door is recalling certain Ventline liquid propane gas (LP) Bottle Straps, part numbers C0538-19, C0538-12, and C0538-16. The LP bottle strap crimping may be insufficient, potentially causing the strap buckle to detach after the LP gas bottle has been removed.
What could happen
If the strap buckle detaches from the strap, preventing the LP tank from being properly retained after the tank is replaced, the unrestrained tank can fall from the trailer, potentially being a road hazard and increase the risk of a crash.
What gets fixed
Dexter Ventline and Door has notified the affected vehicle manufacturers and those companies are conducting recalls and notifying owners. Dealers for the companies will replace the LP bottle straps, free of charge.
Timeline
- Vehicles builtApril 2018 to May 2018
- Recall reported to NHTSA14 June 2018
- Owners notified17 July 2018
- Latest repair reportQ1 2020 — 93% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 June 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Dexter Ventline and Door customer service at 1-800-400-2164. Dexter Ventline and Door's numbers for this recall are 9902385, and 9901385.
Official source
- Manufacturer's recall number
- 9902385, 9901385,
- Recalling manufacturer
- Dexter Ventline and Door
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.