- Vehicles
- 1,147
- Built between
- Jan 2013 – Aug 2017
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 19 February 2018
- Repaired
- 58%
- Unrepaired
- 479
Does this affect my vehicle?
This recall covers vehicles built between January 2013 and August 2017. If yours was built outside that window, it is not part of this recall.
- 2013-2017 E-ONE Cyclone IIBuilt January 2013 to August 2017
- 2013-2017 E-ONE Quest IIBuilt January 2013 to August 2017
- 2013-2017 E-ONE TyphoonBuilt January 2013 to August 2017
Repair progress
479 of 1,147 vehicles in this recall had still not been repaired as of Q2 2019.
58% repaired — 668 of 1,147 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
E-One Incorporated (E-One) is recalling certain 2013-2017 Cyclone II, Typhoon, and Quest II emergency vehicles equipped with a Cummins ISL, L9, ISX15, or X15 engine. The affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
What could happen
The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
What gets fixed
E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began on February 19, 2018.
Timeline
- Vehicles builtJanuary 2013 to August 2017
- Recall reported to NHTSA9 January 2018
- Owners notified19 February 2018
- Latest repair reportQ2 2019 — 58% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 January 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact E-One customer service at 1-352-861-3612.
Official source
- Recalling manufacturer
- E-One Incorporated
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.